Help center

There is no minimum deposit to open an account.

Clients can create up to 4 Live and Demo accounts for each currency in each jurisdiction.

You can terminate an agreement at any time by going to App → Profile → Delete account. To find out what kind of data would be permanently deleted and what we are obligated to store by law and regulatory bodies, please check our Privacy Policy.

Withdrawals are processed 24/7 in accordance with the rules presented here. The withdrawal and deposit methods, as well as the currency, must be the same. You may withdraw the amount equal to your account balance minus the amount used to fulfill margin requirements for open positions. The withdrawal time presented by SimpleFX does not take into consideration time delays caused by our payment processors to complete the withdrawal process.

All deposits are free of any charge from SimpleFX. Hard currency deposits are instant, however, some slight delays may be caused by our payment processor to complete the deposit process. The time needed to complete a cryptocurrency deposit depends on the crypto network efficiency at that time.

When you see a comment near your closed order “so/a,” it means that your margin level reached 30%, stop out was activated, and your trade was automatically closed to prevent you from further losses.

SWAP points are presented in the SimpleFX Terms and Conditions and under “Symbol information” section in our trading app.

FORMULA:
price*size of order*swap rate=swap value in quote currency

size of order → lot
swap rate → check Terms & Conditions
quote currency → second currency in a pair e.g. EURUSD

Example:
1 lot order (long) on BTCUSD: 43068 (current price)*1(order size)*-0.0548%(swap rate)=-23.59 USD(quote currency)

Sometimes, you can see on the chart that the price did not reach your stop loss level or take profit level, but the orders were executed. The chart is drawn by bid price. For closing a buy order, you should look at the bid price. For closing a sell order, you should look at the ask price.

Yes. You can partially close a position using different methods. Please check this short video tutorial.

To proceed with your initial fiat currency deposit, you will need to verify your identity and residential address. For identity verification, please submit a valid document that includes your name and date of birth, such as a passport or a national identity card. For verifying your residence, a recent document (no older than three months), such as a bank statement or a utility bill (telephone, water, or electricity), is required to confirm your current address.